We guarantee our plants to be true-to-name as labeled and in good health when they leave the nursery. Notify us immediately if there is a problem with any items in your order, such as damage to the plants. Plants are perishable, we do not provide unconditional replacement. If you experience a problem with a plant later in the growing season. We will be fair and will do our best to keep you satisfied. Depending on circumstances, we may offer a 1-time only half-price replacement of the cost of the plants. This half price replacement does not include shipping to send the replacement trees.  For more information, please visit our Guarantee and Returns  page